Emails Sent From ScheduleLeave

Within ScheduleLeave we send emails for various actions and activities, please see the table below for an explanation as to when each email is sent and to whom.

Email Description Email Triggered By Email Sent To
Verify email Registering an account for the first time User who signs up
Account verification required A user who has not verified their account 24h after the first email was sent and 96h after the first email was sent User who signs up
Last chance to verify your account! A user who failed to sign up 7 days after the first email was sent User who signs up
Invitation to Join Admin inviting a user to join the platform Target User
Booking Approval Required User requesting leave which requires approval Department Approver(s)
Booking Approved Leave approved by department approver User who made the booking
Booking Rejected Leave rejected by department approver User who made the booking
Forgot Password User requesting a new password User who requested a new password
Request Cancelled User cancelling their leave Department approver
Request Cancelled Department approver cancelling a user's leave request User who made the booking
Payment Charged Monthly billing cycle Admin user selected in company settings to receive the invoices
Payment Charged Admin cancelling the company account on ScheduleLeave Admin user selected in company settings to receive the invoices
Payment Due Soon Trial period ending soon Admin user selected in company settings to receive the invoices
Payment Due Trial period ended Admin user selected in company settings to receive the invoices
Payment Failed Payment was unsuccessful Admin user selected in company settings to receive the invoices
Get started by adding users from your organisation When no users have been added for 7 days post account creation Admin user who first signed up
Could you suggest any improvements? When no logins have happened in the last 14 days as a whole Admin user who first signed up
Sorry to see you go, can we convince you to stay? Deactivated customer who has been deactivated for 1 month Admin user who first signed up

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